Terms of Service

Last updated: 04/24/2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of SwarajDesk, a platform operated by SwarajDesk Admins. By using our platform, you agree to these Terms. SwarajDesk is a complaint management system designed to help citizens report, track, and resolve grievances across various categories.

2. Intellectual Property Rights

All content and features on SwarajDesk, including platform architecture, chatbot guidance, tracking UI, community features, and documentation, are the intellectual property of SwarajDesk and its contributors. You may not reuse or distribute any content without permission.

3. Prohibited Activities

• Scraping or automated data collection from SwarajDesk without written consent.
• Using SwarajDesk content or data to train AI or ML models without explicit permission.
• Redistributing or licensing platform content or metadata.
• Republishing complaint data, user submissions, or media without authorization.
• Sharing platform components externally without referencing SwarajDesk’s original source.
• Bypassing or tampering with system-level protections or moderation tools.

4. Enforcement

• We may suspend or restrict access for violations of these Terms.
• Legal action may be taken against abuse or misuse of the platform.
• We reserve the right to remove content that violates policies without prior notice.

5. Changes to Terms

We may update these Terms from time to time. Changes will take effect upon being posted to SwarajDesk. Your continued use of the platform indicates acceptance of the new Terms.

6. Contact Information

For any questions or concerns about these Terms, please contact:
SwarajDesk Admin Team
Email: support@swarajdesk.in